We hope you are satisfied with your Omstars on-line purchase. Should your on-line purchase not fit or not be what you wanted, you may make an exchange within 15 days of the shipping order date so long as the item is unused and unopened. You will be able to exchange your purchase for the correct size or the new product. All fees associated with the return are the customers responsibility unless the merchandise is defective. If the merchandise is defective please email email@example.com immediate with your order number and what the defective merchandise is. Omstars will exchange the defective merchandise with same product at no cost. Past 15 days all sales are final and are not eligible for return or exchange. Please contact us regarding any shipping questions: firstname.lastname@example.org.